General – Childrens's Fitness Centres of Canada Inc

UPCOMING TERMS

Fall Term 2024 (September 3, 2024 – December 22, 2024)
Winter Term 2025 (January 6, 2025 – March 9, 2025)
Spring Term 2025 (March 17, 2025 – June 27, 2025)
Summer 2025 (July 7, 2025 – August 22, 2025)

CLOSURES

Winter Break 2024 (December 23, 2024 – January 5, 2025)
Family Day (February 17, 2025)
March Break (March 10, 2025 – March 16, 2025)
Easter Closure (April 18, 2025 – April 21, 2025)
Victoria Day (May 19, 2025)
Canada Day (July 1, 2025)
Civic Day (August 4, 2025)
Labour Day (September 1, 2025)
Thanksgiving Day (October 13, 2025)

ATTIRE

We want all of our students to feel comfortable inside the gym. Although we don’t have a strict dress code for our female athletes, we recommend that they wear a gymnastics leotard with a pair of shorts on top. However, a pair of shorts and a well-fitted t-shirt will do just fine!

We recommend that our male athletes wear sport shorts and a well-fitted t-shirt.

All students train barefoot inside the gym allowing for maximum traction on the equipment.

Students are not allowed to wear jewelry during practice. Long hair must be tied back with soft accessories.

OFFICE POLICY

Welcome to the Children’s Fitness Centres of Canada! We’re thrilled to have you join our family of enthusiastic learners. When you enroll your child in a class for a specific term, we commit resources to ensure your child has a spot in the class, which affects how we organize our programs and staffing. As such, please note the following office policies:

Payment Options and Enrollment

Our programs operate on a quarterly basis, with payment due at the beginning of each term. Upon receipt of payment, enrollment in your selected programs is confirmed. Failure to submit payment by the specified due date may result in the forfeiture of your enrollment. We accept Visa, Mastercard, cash, and cheques made payable to Children’s Fitness Centres of Canada. Please note that our systems do not accept American Express or debit card transactions.

Annual Membership Fee

An annual membership fee of $30.00 plus HST (Harmonized Sales Tax) is applicable per calendar year. This fee is essential for maintaining your child’s membership status and access to our facilities. Please be aware that this fee is non-refundable under any circumstances.

Early Withdrawal Cancellation Fees

Programs (Weekly Classes): If you find that you need to cancel your enrollment in any class before the first day of the term, we kindly ask that you inform us in writing by sending an email to admin@childrensfitnesscentres.com. To partially cover the costs of the resources we’ve allocated for your child, there will be a cancellation fee of $40.00 plus applicable HST (Harmonized Sales Tax) for each class cancellation. This fee is applied per class for the term. For example, if your child is enrolled in a gymnastics class meeting every Monday during the Fall Term and you send a cancellation email before the first day of the term, a one-time fee of $40.00 plus HST applies. If your child is enrolled in multiple classes within the same term and you cancel before the first day of the term, a $40.00 plus HST fee applies to each class separately.

Summer Camp: If you find that you need to cancel your enrollment in any week of summer camp before the first day of the summer term, we kindly ask that you inform us in writing by sending an email to admin@childrensfitnesscentres.com. To partially cover the costs of the resources we’ve allocated for your child, there will be a cancellation fee of $75.00 plus applicable HST (Harmonized Sales Tax) for each week of summer camp cancellation.

March Break Camp: If you find that you need to cancel your enrollment in our March Break camp before the first day of camp, we kindly ask that you inform us in writing by sending an email to admin@childrensfitnesscentres.com. To partially cover the costs of the resources we’ve allocated for your child, there will be a cancellation fee of $75.00 plus applicable HST (Harmonized Sales Tax).

PA Day Camp: If you find that you need to cancel your enrollment in a PA Day Camp before the day of camp, we kindly ask that you inform us in writing by sending an email to admin@childrensfitnesscentres.com. To partially cover the costs of the resources we’ve allocated for your child, there will be a cancellation fee of $25.00 plus applicable HST (Harmonized Sales Tax).

Post-Commencement Policy

We hope your child enjoys every moment with us. However, once the first day of class has commenced, please understand that we cannot offer refunds or credits for any cancellations within that term under any circumstance. We encourage you to carefully consider your schedules and commitments before enrolling. Our team is here to help with any scheduling questions you may have.

Within-Term Class Modifications: We always do our best to help out our members! If you would like to switch your child’s class to another time, and we feel that the desired class time will suit your child, we are happy to make the change.

All within-term scheduling changes will result in a $20.00 administration fee. This fee is waived if the change is recommended by one of our managers on duty.

To request a class change, please submit your request via email at admin@childrensfitnesscentres.com.

Waitlist Policy

We encourage all our members to utilize our waitlist feature if their preferred class is full. Our dedicated team works diligently to accommodate every request. If a spot becomes available in your desired class, a member of our customer care team will promptly contact you to offer enrollment. Rest assured, there is no charge to join the waitlist. While the waitlist presents an opportunity to secure a spot in your preferred class, we also recommend exploring alternative class options with availability to ensure your child’s active enrollment.

Make-Up Classes Policy

At the Children’s Fitness Centres of Canada, we are committed to maintaining a structured and consistent environment that supports the development of our young participants. As such, we are unable to offer make-up classes. This policy applies to all absences, including those due to extenuating circumstances such as inclement weather, traffic or road closures, family vacations, conflicting schedules, personal commitments, or illness.

We encourage all families to prioritize attendance to get the most out of our programs. For updates regarding any operational changes, such as those necessitated by unforeseen closures, we utilize our official Instagram profile (@cfcconline) and email communications to ensure that all families receive timely notifications.

VISITOR and MEDIA GUIDELINES

Spectator Access Protocols

As a private facility, access is strictly limited to active members and their immediate family members. This policy ensures that everyone in our centre has a direct connection to and involvement in our activities, enhancing the safety and focus of our environment.

We understand how important it is for you to be able to watch and support your child’s training. To facilitate this, we provide two comfortable viewing areas where parents, guardians, and family members can observe the sessions without disrupting the focus and flow of the training. While these areas allow you to stay connected to your child’s activities, access to the gym area itself during training hours is restricted to minimize distractions and ensure the safety and privacy of all students and coaches. Entry into the gym area is permitted only with the expressed consent of a manager on duty.

If you need to enter the gym area specifically, please speak with the manager on duty. We will carefully consider each request to ensure it is consistent with maintaining an optimal environment for all participants.

Restrictions on Photography and Videography by Parents, Guardians, and Guests

To ensure the safety and security of all participants, as well as to maintain a focused and productive learning environment, we strictly prohibit photography or videography by parents, guardians, and guests during ongoing classes within our facility. This policy is established in response to parental requests and is designed to safeguard the privacy and concentration of our participants. We kindly ask all parents, guardians, and guests to adhere to this policy and refrain from capturing images or videos of classes in progress.

PARTICIPANT CONDUCT

Participants, their parents, guardians, friends, and guests are expected to treat others fairly and equitably and be respectful and courteous to others. Certain behaviours by participants, their parents, guardians, friends and all other guests will not be tolerated and will lead to dismissal of the participants from the programs offered by Children’s Fitness Centres of Canada. These behaviours include but are not limited to: (1) Any act considered to be offensive under federal, provincial or municipal laws, or a violation of the Children’s Fitness Centres of Canada’s policies and procedures; (2) Gross misconduct, inappropriate horseplay, theft, fighting, or any behaviour which may lead to property damage or which may affect the safety and well being of others; (3) Willful destruction of property (i.e. including that caused by inappropriate horseplay, fighting, etc.); (4) Willful disabling of any smoke detector; (5) Tampering or interfering with any fire alarm system to include causing a false fire alarm (i.e., by pulling the fire alarm handle); (6) Disregard of our employee’s (i.e., coaches’) instructions during class, being abusive, belligerent, or in any way compromising the delivery of instruction to, or the enjoyment of the class by, other participants of the program.

LOCATION

OFFICE HOURS